
In Dynamics 365, use the Pending E-mail view to see unsent messages. If this happens, Outlook saves the email message to your Drafts folder, but Dynamics 365 creates a closed activity. Undelivered messages. Email messages can fail to be delivered if the mail server is down, or can be blocked if the recipient doesn’t want to receive the email. More information: Set personal options that affect tracking and synchronization between Dynamics 365 and Outlook or Exchange You can set a personal option to determine how duplicate records are handled during synchronization. Duplicate detection is automatically re-enabled when you go back online.
Outlook 365 work offline Offline#
If the changes you make offline are set to trigger an automated workflow process or a system job, the process is automatically triggered when you go back online.ĭuplicate detection. Dynamics 365 disables duplicate detection when you’re offline. Workflows. When you work offline, Dynamics 365 disables workflow notifications. If you make a change to a record while you’re offline, and another user changes the same record during that time, when you go back online, your change will overwrite the changes that the other user made while you were offline. How Dynamics 365 handles changes from multiple users. Dynamics 365 applies additions and changes to the Dynamics 365 server in the same order they’re entered. Shared use of a computer running Dynamics 365 for Outlook is not supported. Shared use of a computer. Any users who log on locally to a computer that has Dynamics 365 for Outlook installed can potentially access Dynamics 365 data stored in the offline database. Running some custom business processes (plug-ins)Ĭan be viewed, but can’t be edited offline Using the Service calendar and Workplace calendarĬreate quick campaign and related activities from a mail mergeĬreating or viewing reports (based on local data groups and offline data) What features are unavailable offline? Not available offline Make sure you’re connected to your organization’s network.

More information: Choose records to work with offline in Dynamics 365 for Outlook

You can also delete, deactivate, or activate filters. Before you go offline, you can modify these filters or create new filters to synchronize just the data you need. When you connect to the server again, the changes are automatically synchronized with the Dynamics 365 server.ĭynamics 365 for Outlook uses offline synchronization filters to determine the subset of data to copy to your local hard drive when you go offline. Changes you make while you’re offline are stored locally.
Outlook 365 work offline software#
When you go offline with Dynamics 365 for Outlook, the software copies a subset of Dynamics 365 data to your computer’s hard drive.

For example, if you travel to a customer’s site, you can look up your Dynamics 365 contacts, review and add new notes, and more without connecting to the Internet. You can use Microsoft Dynamics 365 for Outlook to access your Dynamics 365 data when you’re on the go.
